Turn Around | Store Info

Thank you for shopping small! I appreciate your support with your orders, each and every one of you. Each item is designed and sewn in house, usually accompanied by one of all of my three children assisting building boxes, sticking on shipping labels ( we strive to place them straight ) and carrying them to our favorite post office, in a small rural town in Ohio. I strive to provide a quality product, as well as a pleasant experience. I am a Mother first, and ask that you understand and respect that sometimes life or delays can arise. Rest assured we work very hard to avoid this.

Due to the high demand I often take pre-orders. This allows you to be able to order your specific size and not have to compete with ready to ship sizing /availability limits. 

Current turn around is listed as:

RTS- orders marked ready to ship, take 1-4 business days to process your order, that does not account for time spent in shipment. You can choose your shipping speed. First class USPS is typically 2-5 days, Priority USPS is 1-3, and Express can vary from 1 day (overnight) or sometimes two days.

MTO-  orders marked made to order, are currently sitting at 6-14 business days, unless otherwise annotated in the listing.

REFUNDS & EXCHANGES: All made to order items are considered final sale. If you still require a refund discretion will be left with the shop owner. Once returned in originally packaging, after 10 days of item delivered, we will process your refund, minus shipping and a 20% restocking fee. We strive to keep our customers happy and welcomed into the C&V fam, so please email us to let us know how we can help!

Due to the handmade nature, we allow 1/4-2/3 inch allowance for error.  

RUSH ORDER: I cannot rush orders ahead of the turn around time, it just adds too much stress to our busy family schedule. I appreciate your understanding. 

CUSTOMS: I am currently not taking on any custom orders, but please do not hesitate to reach out, I may have this already in the works, and if capable can add your suggestion into the roster.

We love feedback, use the contact form to reach out! 

 

Thank you,
Bailey Violet, Cora's mommy.